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17.6.05
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John
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Design Critique (user/customer experience review)
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dancingmango (user and customer experience)
Boxes and Arrows (interaction design)
Alex Barnett (online customer experience)
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Usability Professionals' Desktops
Daisy Duke
Comments without logging-in
Idioms, Idiosyncrasies and more Service Failures
Everything Bad Is Good For You
Innovation Capture
Walsh Western, Dell and the Dodgy Delivery
Fire on one railway
Optimax, An Appraisal
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