one anglia continue to disappoint

At 9pm last night I boarded the delayed 8pm from Liverpool Street to Ipswich.

Before we got to Whitham we were delayed further by ongoing problems with the overhead lines at Romford.

The senior conductor offered her apologies.

Then the train in front failed. Then there was a medical emergency on the train, a doctor was requested.

Then the train in front was to be towed. More apologies. Then the train couldn't be moved because the brakes had seized. Then there was congestion.

Eventually we did move, slowly, between stations. We arrived in Ipswich over 2 hours and 20 minutes late (at 11.40pm). My ticket had cost £52. It took nearly 3.5hours to get home.

This isn't all Network Rail's infrastructure, this is unreliable trains too.

The icing on the cake? This morning's 08.09 from Ipswich left at 08.30 ... due to overhead line problems at Romford. It never ends.

See also: Open Letter Complaint & Response Fire On one Railway Fire On one Railway: Their Response Commuting's Better By Bike one Opportunity To Shine Missed Idioms Idiosyncrasies And More Service Failures

Technorati Tag:

No comments: