Ikea, CAPTCHA and 2meninaboat
Will be posting an article in the next couple of days about Ikea's move to high street stores. It raises some interesting customer experience issues (in-store ergonomics). One to look out for.
Another one to look out for is a piece on CAPTCHA and usability. Basically, how do we strike a balance between presenting the user with an obstacle and reducing the volume of malicious scripts from reducing the efficacy of an online form? Most believe it's more of an accessibility problem.
This weekend I've continued to track James and Ben. If you've got a social conscience and a bit of spare cash, donate to their Children in Need effort.
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